Frequently Asked Questions: eBook
Welcome to our XinXii support area!
If you have any further questions do not hesitate to ask before leaving: suppormoc.iixnix@t
- About XinXii
- For Readers | Purchasing on XinXii: Buying and Downloading eBooks
- For Authors | Before publishing: Getting started
- For Authors | Publishing on XinXii: Uploading Documents
- For Authors | Publishing with ISBN
- For Authors | Distributing via XinXii (iBookstore, ...)
- For Authors | After Publishing: Managing & Selling Documents
About XinXii
XinXii is a leading indie eBook publishing and distribution platform in Europe.
We empower independent authors and publishers to upload and sell any kind of self-written works in multiple formats. They have complete control over their uploads (description, pricing...). As eBook aggregator, XinXii converts eBooks to the ePub and mobi format and distributes to major eBook retailers all over the world (Amazon, iBookstore, Casa del Libro, Kobo...) - for free.
Readers have the opportunity to discover new authors in all categories and genres of the written word. The titles are ready for immediate download after purchase.
Authors, writers, publishers of eBooks, audiobooks and short texts can.
Sell their eBook through their author page on XinXii
- without author contract
- in real-time, without technical skills
- with an own author page and online shop
- enter all information such as description, tags, cover, price...
- upload an eBook in one or multiple formats: PDF, ePub, mobi, doc, xls...
- high royalties per download
- consolidated real-time sales reports
- keeping full editorial and copyright control
Sell their eBook through their author page on XinXii and additionally on major eBook retailers
- we convert eBooks to the ePub and mobi format for free
- we distribute to the leading eBook-shops all over the world for free
- we provide consolidated sales reports
Readers have.
- the opportunity to discover new titles in all categories and genres
- an easy access to a huge variety of content
- can instantly download after purchase
- have the opportunity to rate and comment on eBooks
We generate income through commissions from the sales of written works.
How much we earn depends on what price an author considers for her/his eBook, and on how many eBooks are sold: On XinXii, every author or publisher set whatever price she/he wants for the eBook, and we earn our commission only if we sell the eBook.
We use an algorithm to generate the XinXii Sales Rank.
It is a number that says how many titles sold more than other titles.
The smaller the XinXii Sales Rank, the better the sales.
It is not an absolute measure of sales quantity, but a relative measure of where one document stands among all others sold on XinXii.
Before we delete your account, please be aware of that your account is free and storage is unlimited! We are sure that sooner or later someone is searching for your document!
But if you absolutely want to leave us, please contact us on unsubscribe@xinxii.com. Your information will be wiped from our servers within 30 days. We will confirm by e-mail the cancellation of your account. Meanwhile, we ask you to delete all your uploads.
"Indie publishers", for example, are small and mostly young publishers, which are independent from big companies and "Indie Bookstores" are those which do not belong to a bookstore chain. "Indie books" are published and put on the market by the authors themselves without using the services of a publishing house. As a result, an author who is independent from publishers is called "Indie Author" .
For Readers | Purchasing on XinXii: Buying and Downloading eBooks
After you purchase an eBook, you will be directed to your XinXii account where you can download your file(s) in the "Orders / Invoice" section.
You can pay by PayPal or Credit Card.
Please note that we use iPayment as a partner for credit card transactions and they implement state of the art security tools and techniques to ensure that your card details are secure. XinXii does not have access to any of your credit card details.
No, you can only rate and comment on a document that you have bought on XinXii.
Yes, totally. XinXii's comment system is designed so that you can register and post anonymously.
If the publication which you have downloaded does not match with the description text, then please get in touch with us at support@xinxii.com.
Please remember to include details of why you consider that the publication is faulty.
We will contact the author/seller to resolve the issue. Thank you!
Just send us an email at support@xinxii.com, and we will forward your message along.
Yes. We check uploads for viruses, but this doesn't mean that you will never get a virus. We recommend to have an UP-TO-DATE virus program installed on your system.
In order to redeem a coupon code and download the eBook free of charge, add the eBook to the shopping cart, log in to XinXii and go to check-out.
Enter the code under "Mode of Payment" and wait a moment for the code to be recognized.
Then a second window appears with the download link.
Note: The authors can specify a validity period for each code. When you experience an issue redeeming your coupon code, the promotion has probably ended.
For Authors | Before publishing: Getting started
You can upload and sell (almost) any kind of written work - in all categories and genres: poems, recipes, study notes, manuals, guidebooks, textbooks, business plans or PhD theses. There is no minimum number of pages and no restriction on the writing style. We accept many filetypes including Word (.doc), PDF (.pdf), text (.txt), PowerPoint (.ppt), Excel (.xls), Postscript (.ps), mp3, .mobi or ePUB.
Inappropriate material, Reseller eBooks and content that violates our Terms of Use are removed as soon as they are detected or reported and the publishers are excluded from the platform.
Nothing: Publishing on XinXii is FREE!
We do not charge any service (one-time-fees or transaction fees e.g.), and no additional costs will occur.
We do not reduce royalties by fees such as payment processing fees (by PayPal e.g.), retailer discounts, costs due to erroneous or fraudulent transactions or credit card charge-backs.
Yes. If you don't want to use your real name, use a pseudonym and put it in your author profile.
Yes, you just need to open one single XinXii account to manage multiple pen names.
No, a customer can only see the information which you publish on XinXii or in your eBook. We never pass your registration information to any third party.
The short answer is: no.
No, we do not demand an exclusive distribution deal. You retain all ownership rights, and you are free to publish your eBook elsewhere. To avoid angry customers it is just important that an eBook being sold on XinXii is not published as a free version somewhere else.
No. On XinXii, you benefit from a complete control over your online store: you can remove an item whenever you want to.
On XinXii, you set whatever price you want for the eBook and keep...
- 70 percent of net sales for works and eBooks
with a list price greater than $2.49 / £1.59 - 40 percent of net sales for works and eBooks
with a list price at or between $0.99 and $2.48 / £0.89 and £1.58
... for every purchased eBook on XinXii. Please check the information page in the "My XinXii > Manage Uploads"-section for the specific royalties on sales transacted via XinXii distribution partners.
XinXii royalties are "net royalties": The "net sales" is equal to the eBook's net sales price. We do not reduce royalties by fees such as payment processing fees (by PayPal e.g.), retailer discounts, costs due to erroneous or fraudulent transactions or credit card charge-backs.
To receive your royalties, you can choose between PayPal and Bank Transfer as payment method (-> "My XinXii > Author: edit account information"). Please note, that we perform transactions via Bank Transfer only in the European currency zone and in Euro (more information: SEPA).
Once the minimum amount of EUR 20,00 (~ US$ 27.00 / GBP 17.00) has been confirmed, you can request the payment by click (-> "My XinXii > Sales History"). The amount will then be paid at the end of the following month after being requested.
A real advantage on XinXii: You can select the currency in which you want to be paid by us (USD, GBP or EUR).
At XinXii.com, an American author is not asked to give a tax ID number, just name and address.
No. XinXii is only for original works by their original author or publishing houses. It is not allowed to sell eBooks that you've purchased anywhere (PLR eBooks or eBooks with reseller rights). Please note, that the unauthorized re-selling will result in immediate account termination, and all earnings will be forfeited, per our Terms of Use.
You can choose the currency, in which you want to manage your XinXii-account (that means the currency in which sales prices are settled and transactions of revenues are made). So if you select USD, you will be paid by us in USD (w/o conversion).
Yes, you keep all rights to your work and you grant us nonexclusive rights to use the work you upload to us.
As XinXii is an European based company, we have to warrant two aspects:
- - we have to pay the German VAT to the tax office for each eBook sold (19%)
- - the VAT must be always included in the final price of all products listed on XinXii
So after a sale, we have to transfer the VAT to the tax office, and the author will get his percentage of the net price as provision/royalty.
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For Authors | Publishing on XinXii: Uploading Documents
You can upload your eBook in the following formats.
Please note that we support the multi-format-upload, so you don't need separate entries for each filetype.
- - Adobe PDF (.pdf)
- - ePUB
- - Microsoft Word (.doc/ .docx)
- - Microsoft PowerPoint (.ppt/.pps/.pptx)
- - Microsoft Excel (.xls/.xlsx)
- - Mobipocket / Kindle-Format (.mobi)
- - mp3 (Audio Book)
- - OpenOffice Text Document (.odt, .sxw)
- - OpenOffice Presentation Document (.odp, .sxi)
- - OpenOffice Spreadsheet (.ods, .sxc)
- - Plain text (.txt)
- - Rich text format (.rtf)
We recommend to use Zamzar (www.zamzar.com) - a free online service, that converts any file type to any other file type.
By default, the maximum size of a file to be uploaded is around 150 MB. If your file exceeds the maximum size allowed, please contact us on support@xinxii.com - we will find a solution :-)
If you want to upload more than 100 eBooks at once, please contact us on support@xinxii.com, so that we can give you a secure access to our FTP server.
The purchase price is the amount you set for your work. It is the amount that buyers will be charged.
The lowest amount that you can charge for a document is 0.99 US$ / GBP.
As you have full editorial control over your documents, you can see what is selling and change their prices accordingly.
XinXii allows authors to make their own choices throughout the publishing process. We do not exercise any editorial control over the information entered - as long as the user does not violate our Terms of Use.
Your eBook is published instantly after your upload.
But you can modify the description, the price etc. online at any moment and in real-time.
If you want to upload eBooks in different languages, then you do not have to open another account.
You just click on the "Publish"-tab, fill in the provided fields and select the language.
The eBook is then automatically listed on the corresponding XinXii-site (-> xinxii.fr or xinxii.es for example).
For Authors | Publishing with ISBN
No, we are providing an ISBN only through the "XinXii Power" package - to authors who distribute their eBooks through us.
Yes, when you obtain an ISBN through us, we are sending a copy of your eBook to the German National Library.
For Authors | Distributing via XinXii (iBookstore, ...)
"Distribution" means that we deliver the eBooks already published by us to other eBook shops on request by the author, so they could be additionally presented and sold there. We have established partnerships with leading eBook shops worldwide ("XinXii distribution partners") which we constantly expand.
The advantages - Indie authors...
- - expand the reach of their books
- - increase the chance of a bestseller
- - can offer their works on shops to which they have not had access before
- - can cover all leading shops with a single registration on XinXii ("All-in-one" solution)
To qualify for a distribution, your eBook must be accepted to our Premium Catalog.
The minimum criteria are:
- - ISBN (except: Amazon, Barnes & Noble, Casa del Libro)
- - a proper copyright page
- - quality book cover in jpg-format (note: the iBookstore requires a width of at least 1.400 pixels)
The requirements do not reflect a judgment of the quality, marketability or topic of your eBook.
- - Amazon
- - Barnes & Noble
- - Casa del Libro.
If your ebook has an ISBN, we ship additionally to:
- - Angus & Robertson
- - buch.de
- - buecher.de
- - Der Club Bertelsmann
- - donauland.at
- - e-Sentral
- - Family Christian
- - Flipkart
- - Fnac (.com/.pt)
- - Google Books
- - Hugendubel
- - iBookstore
- - Indigo
- - Kobo
- - Libris
- - Livraria Cultura
- - Mondadori
- - OTTO Media
- - Rakuten
- - Scribd
- - Thalia (.de/.at/.ch)
- - Weltbild (.de/.at/.ch)
- - Whitcoulls
- - WHSmith
On XinXii, you are able to choose your preferred eBook retailers individually.
If you have decide to distribute your eBook through us, you will fill in the provided fields (category, title, summary, pages, keywords, your profile etc.), enter the sales price and upload your eBook (in one or multiple formats) - and select the eBook shops. We will then proceed and take care of the conversion and the shipment.
If you can't provide your eBook in ePub a/o mobi, just upload the .doc- or .pdf-file, and we will do the conversion for you - free of costs.
Note: We only convert eBooks for a distribution.
- - Amazon (all Kindle stores)
- - Angus & Robertson (Australia)
- - Barnes & Noble
- - buch.de
- - buecher.de (Germany)
- - Casa del Libro (Spain)
- - Der Club Bertelsmann (Germany)
- - donauland.at (Austria)
- - e-Sentral (Southeast Asia)
- - Family Christian (USA)
- - Flipkart (India)
- - Fnac (.com/.pt)
- - Google Books
- - Hugendubel (Germany)
- - iBookstore
- - Indigo (Canada)
- - Kobo
- - Libris (Netherlands)
- - Livraria Cultura (Brasil)
- - Mondadori (Italia)
- - OTTO Media (Germany)
- - Rakuten (Japan)
- - Scribd
- - Thalia (.de/.at/.ch)
- - Weltbild (.de/.at/.ch)
- - Whitcoulls (New Zealand)
- - WHSmith (UK)
Please note, that it take anywhere from a few days to a couple weeks to appear at a retailer.
- Direct SearchJust download the free Apple iBook App on your iPad, iPhone or iPod Touch, and then search your eBook by book title or author name.
Please note that Apple provides the iBookstore in 32 countries, so if your eBook hasn't yet been distributed to a specific country, then you won't find it there. XinXii usually distributes to all 32 countries. - Search via WeblinkYou can find your eBook via the following hyperlink:
http://itunes.apple.com/uk/book/isbn978xxxxxxxxxx
Please, don't contact the retailer, we will expedite the correction for you.
So there will be a lag time between sales, the time we receive the reports and the payment.
Once we receive the reports, we will reflect this data in your dashboard.
- - Title
- - Author's name
- - Desired sales channels
- - ISBN (except for Amazon, Casa del Libro and Barnes & Noble)
Please note that you should have uploaded a book cover with a width of 1400 pixels and mentioned the book title and author's name.
For Authors | After Publishing: Managing & Selling Documents
Please click on "Edit" beside the title and upload the new version at the bottom of the page.
The new version will replace the old one while retaining the document's statistics and comments.
The document's URL will remain the same, too.
Please click on the "Edit" button beside the entry you wish to edit.
At the end of the site, you can see a list of your uploaded files; you can download each here.
You'll see which document has been bought and when but but you won't be able to find out who your customers are.
To receive your royalties, you can choose between PayPal and Bank Transfer as payment method (-> "My XinXii > Author: edit account information"). Please note, that we perform transactions via Bank Transfer only in the European currency zone and in Euro (more information: SEPA).
Once the minimum amount of EUR 20,00 (~ US$ 27.00 / GBP 17.00) has been confirmed, you can request the payment by click (-> "My XinXii > Sales History"). The amount will then be paid at the end of the following month after being requested.
A real advantage on XinXii: You can select the currency in which you want to be paid by us (USD, GBP or EUR).
If you have your own web page or Blog, you can use our buttons or your personal link to link your visitors to XinXii! Just have a look in the "My XinXii > Marketing" area.
To disable viewing an entry, go to the "Manage Uploads" section in your personal XinXii area.
Then, beside the titles, click on the red/green square to put it offline/online - or click the "delete"-button to remove it from the XinXii marketplace.
You can generate coupon codes for your eBook - namely under "My XinXii > Coupon Manager".
The please click on "Create new coupon code" and submit the following information:
- - Code: You can either use the automatically generated code or you enter one ( for example Easter12)
- - Number of downloads: You can limit the number of downloads or allow unlimited downloads.
- - Validity: You can specify when the promotion starts and how long it lasts (between 1 and 12 days).
Now you have to distribute the coupon code! The readers submit the code when checking out and they can download the book free of charge.
You can check the number of the redeemed coupons in the section Coupon Manager as well as delete/deactivate the coupon code.
If you need ideas how to use coupon codes for marketing your eBook: you can find tips and examples here!