Customers Service Course

Necessary Skills For Effective Customer Service


Author: Online Trainees
eBook
Pages: 42
Language: English
Publication date: 14/05/2018
2.99 €
VAT included
Instant download after purchase
ePub e-book format ePub e-book format
Also sold in:
Casa del Libro
The main focus of this course is to provide the necessary skills
The main focus of this course is to provide the necessary skills for effective customer service.

The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.

Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to meet customer requirements.

Training should be an ongoing process, and not just a once off event. It should become part of the company culture, and the accepted way of doing business.

Subjects covered in this course include

Effective Communication
Telephone Skills
Listening Skills
Dealing with Clients

The Main Purpose Of Staff Training

Effective Communication.
Listening Skills.
Customer Loyalty.
El vendedor asume toda la responsabilidad de esta entrada.
Online Trainees produce manuals and courses on various subjects.

If you like this ebook, you might also like:

© 2019 XinXii - GD Publishing Ltd. & Co. KG. Imprint | Terms of Use | Privacy Policy
€ Euro
International sites: German (main) | English | Spanish | French | Italian | Dutch | Portuguese | Russian